Sustainability

Quality and Safety

Our Quality and Safety Policy
We are responsible for our product quality and safety, and contributing to the betterment of society, where everyone is safe and can live a healthy life.
To achieve our goal, we have established a “Quality Policy” and “Food Safety Policy and Action Plan Guidelines” based on the quality management laws and international certification standards required. We set “ISO9001”, as our core policy for quality management system to improve the quality of the products as well as business operations.
We will continue to operate our quality management system effectively , ensuring safety throughout our entire business operations, and supplying trusted products.
Quality Policy
We are committed to a quality management system and to continuously improving it to increase customer satisfaction and to make a positive contribution to the economy and society as a whole.
Food Safety Policy and Action Plan Guidelines
We have established the below Food Safety Policy and Action Plan Guidelines and implements and promotes them.
Food Safety Policy
We are committed to safe and high quality products by maintaining rigorous quality and safety standards, and controls in order to gain the trust and satisfaction of customers.
Action Plan Guidelines
(1) We take the necessary measures to ensure product safety at each stage from receipt of raw materials to shipment of products to customers by establishing and continually improving the food safety management system.
(2) We fully understand the food safety policy and set food safety objectives to achieve it. We will also periodically review our policies and objectives.
(3) We comply with all laws and regulations related to the Food Safety Policy and perform the activities in accordance with the social ethics.
(4) We sincerely consider all customer feedback to help improve products and business operations.
(5) We facilitate the smooth communication with stakeholders and within the company regarding food safety information.
(6) We continue learning for the purpose of improving awareness in food safety and hygiene control.
Quality Assurance System
We have established a quality assurance system in accordance with quality management operation regulations.
Okayama Functional Saccharide Plant has obtained an FSSC22000 certification of the Global Food Safety Initiative (GFSI) Approval Scheme, where we manufacture our signature product, TREHA, with the hygiene management system in accordance with HACCP. Our other food plants have also established a food safety management system in compliance with this standard. GMP standards are applied to the Okayama Plant II and Fujita Pharmaceutical Plant, which manufacture drug substances, pharmaceuticals and pharmaceutical excipients.
We maintain efficiency and quality in our plants by operating them in accordance with procedures focused on the entire value chain, from procurement of raw material to product provision. In addition, we strive for continuous improvement of our systems through educational training, internal audits and verification, and by implementing the PDCA (Plan, Do, Check, Act) cycle to ensure quality assurance and customer satisfaction.
In response to the needs of global customers, many of our products are KOSHER and HALAL certified in addition of certifications related to natural products such as COSMOS.
林原における品質マネジメントシステムの規則体系図 バリューチェーンと林原の品質保証体制
Initiatives for Quality Control
In order to deliver safe and reliable products through the operation of the quality management systems such as ISO9001 and FSSC22000, we implement quality control at each stage of the supply chain, from the reception of raw materials to the shipment of products. We also maintain the quality assurance system, including confirmation by periodic internal audits, and security in product traceability.
Raw Material Management
To manufacture safe and quality products, we purchase the raw material from selected suppliers. We obtain raw material information (GMO, non-GMO raw materials, residual pesticide and allergens, etc.), and check each shipment to ensure the material has met compliance with our “in-house raw materials specifications”. In addition, we periodically review the suppliers through audits of their quality management and quality assurance systems.
Production Management
To ensure stable product quality, we monitor and manage each production process to ensure compliance with our designated standards. We employ closed-system production lines to prevent contamination as well as install sieves, magnetic foreign object removal devices, and metal detectors in the production lines. The hygienic environment of the production facilities are checked by periodic evaluation of the working environment and promotion of the "5S" (sort, set in order, shine, standardize and sustain) method.
Product Management
We only ship products that meet with our quality standards after conducting all the physicochemical, hygiene and microbial tests. To validate our in-house testing, we also outsource the tests to external organizations on a regular basis.
ISO 9001 and FSSC 22000 certification
ISO 9001 quality management system certification
FSSC 22000 quality management system certification